She was nasty; complaining and putting us down. No matter, it's only your life's work; better get a thicker skin. But then I thought better of it, when someone's full of it you should stand up for yourself.
Of course I'm talking about a Yelp review. I can't really complain as, after over 122 reviews, Cornerstone Cellars has a four and half star rating. Honestly you can't do any better than that. Indeed it's an accomplishment of which I am extremely proud.
At a winery tasting room, odds are pretty good that that outlier one star review was by someone who had too much to drink and was refused anything more to drink. Nothing pisses off a drunk more than cutting them off.
So I have decided to stick up for myself and, contrary to Yelp's recommendation, take on the that rare dissatisfied customer. Now, obviously if you're getting bad review after bad review you'd better do some soul searching, but in our case nothing could be further from reality.
For Cornerstone Cellars, out of the last twenty-five Yelp reviews eighteen have five stars and four have four stars or better. Take a look here and be sure to read the one star review. Perhaps they were not feeling so great when they woke up the next day and wrote them.
Yelp is powerful and for us, for the most part, a great thing. The only real issue I have with Yelp is that they don't take into account that usually the people that write bad reviews for winery tasting rooms are the ones that have indulged in a bit too much fruit of the vine. They need to find away to take that into account and banish such wine induced rants.
In Sideways Miles drank and dialed, the equivalent of drinking and Yelping. We do not recommend either.